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Exploring Quality Management in Healthcare with a Holistic Approach
Through an innovative interdisciplinary lens, this groundbreaking work investigates the intricacies of quality management in the healthcare sector.
Embracing a comprehensive perspective, this text delves into the realms of operations management, organizational behavior, and health services research.
With an unwavering commitment to Total Quality Management (TQM) and Continuous Quality Improvement (CQI), the authors navigate the complexities of implementation and institutionalization through compelling examples from diverse healthcare organizations.
The Fourth Edition, a testament to the dynamic nature of healthcare, ushers in significant enhancements:
1. Unveiling New Frontiers in Quality:
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All chapters have been meticulously revised to align with the latest trends shaping healthcare, including the burgeoning global reach of CQI.
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Enlightening introductory chapters trace the transformative evolution of CQI while unraveling the key drivers that influence its application and dissemination.
2. Exploring Emerging Perspectives:
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Engaging new chapters address contemporary issues that are reshaping the healthcare landscape, such as:
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Empowering the patient’s role in CQI
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Leveraging social marketing as a catalyst for CQI
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Assessing and mitigating risks and harm in patient care
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Applying CQI principles in public health organizations
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Driving quality improvement in nursing
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Navigating quality improvement in resource-scarce environments
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3. A Treasure Trove of Case Studies:
- A companion volume, brimming with real-world case studies, further enriches the learning experience, providing indispensable insights into the practical application of quality management principles.
With its unique blend of theoretical foundations and practical applications, this text empowers healthcare professionals with the knowledge and skills to drive transformative change and deliver exceptional patient care.
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